Complete Your Purchase with Ease
Finalize your order and explore our unique ceramics and artwork. Experience a seamless checkout process tailored for your convenience.
Common Queries About Your Order
Find answers to your questions about shipping, custom orders, and more.
What are the shipping fees for my order?
Shipping fees vary based on the destination and size of the item. You will see the exact cost during checkout before finalizing your purchase.
How do I confirm my custom order details?
After placing a custom order, we will contact you via email to confirm all details and ensure your specifications are met.
Can I track my order once it's shipped?
Yes, once your order is shipped, you will receive a tracking number via email to monitor its progress.
What if I need to change my shipping address?
Please contact us immediately if you need to change your shipping address. Changes can be made before the order is dispatched.
Do you offer international shipping?
Yes, we ship internationally. Shipping fees and delivery times will vary depending on the destination.
How long does it take to process a custom order?
Custom orders typically take 2-4 weeks to process, depending on the complexity of the request. We will keep you updated throughout the process.